CURRENT EXEMPLAR Case Study 3

Schleswig-Holstein, Germany – Comprehensive Digital Sovereignty Programme

Germany’s northernmost state is executing the most comprehensive government open source migration currently underway in Europe, affecting 90,000 total users. The migration is explicitly framed as a “digital sovereignty” initiative driven by GDPR compliance concerns, cost savings, and geopolitical risk reduction.

Status Active (2021–2025+); Exchange migration completed October 2025
Classification Current Exemplar – Most comprehensive European government migration in progress (2026)

90,000 Total users affected (60,000 civil servants + 30,000 teachers)
40,000+ Email accounts migrated from Exchange
100M+ Emails and calendar entries transferred
5 Distinct migration phases planned

Overview

Schleswig-Holstein, Germany’s northernmost state, is executing the most comprehensive government open source migration currently underway in Europe, affecting 90,000 total users (60,000 civil servants and 30,000 teachers). The migration is explicitly framed as a “digital sovereignty” initiative driven by GDPR compliance concerns, cost savings, and geopolitical risk reduction. As of January 2026, the state has completed office suite and email migrations and is actively deploying collaboration tools and piloting desktop Linux.


Strategic Context and Motivations

Minister of Digitalisation Dirk Schroedter provides public, vocal commitment to the programme, delivering explicit statements that leave no ambiguity about the state’s direction.

“We’re done with Teams!”
— Minister Dirk Schroedter, announcing the messaging migration

The programme is underpinned by several reinforcing motivations:


Phased Migration Timeline

Phase Timeline Technology Change Scope Status (Jan 2026)
Phase 1 2021–2024 MS Office to LibreOffice All departments Completed
Phase 2 2024–Oct 2025 Exchange/Outlook to Open-Xchange + Thunderbird 40,000+ accounts Completed Oct 2025
Phase 3 2025–2026 SharePoint to Nextcloud File collaboration In Progress
Phase 4 2025–2026 Teams to Jitsi + Matrix/Element Video + messaging In Progress
Phase 5 2025–2027 Windows to Linux (KDE Plasma on Kubuntu/openSUSE) Desktop OS Pilot Testing
Future TBD Hardware to Fairphone (pilot) Mobile devices Exploring
Notable Sequencing: Schleswig-Holstein is following the proven “applications-first” methodology validated by France and Munich. The operating system migration is the final phase and is currently only in pilot. This approach minimises disruption by allowing users to adapt to new applications within a familiar desktop environment before transitioning the underlying operating system.

October 2025 Exchange Migration Milestone

The completion of the Exchange-to-Open-Xchange migration in October 2025 represented a critical programme milestone:

This migration is particularly significant because email systems are typically among the most deeply embedded enterprise services, with extensive calendar, contact, and workflow integrations. Its successful completion demonstrates that even complex, tightly-integrated Microsoft infrastructure can be replaced at scale.


Technology Stack (Target State)

Component From To Vendor / Support Status
Office Suite MS Office LibreOffice The Document Foundation + commercial support Deployed
Email Server Exchange Open-Xchange Open-Xchange AG (German company) Deployed
Email Client Outlook Thunderbird Mozilla + commercial support Deployed
File Collaboration SharePoint Nextcloud Nextcloud GmbH (German company) Deploying
Video Conferencing Teams Jitsi Self-hosted + commercial support Deploying
Instant Messaging Teams Matrix/Element Matrix.org Foundation + Element GmbH (German) Deploying
Desktop OS Windows KDE Plasma on Kubuntu or openSUSE Canonical or SUSE Pilot
Mobile Devices Various Fairphone (pilot) Fairphone (Dutch manufacturer) Exploring
Vendor Nationality Pattern: There is a strong preference for European (especially German) vendors throughout the technology stack. Open-Xchange, Nextcloud, and Element are all German-headquartered companies, ensuring that support contracts, development priorities, and data handling remain within EU jurisdiction.

Governance and Institutional Infrastructure

Unlike many previous migration attempts, Schleswig-Holstein has established permanent institutional structures to sustain the programme beyond any single political cycle.

Open Source Programme Office (OSPO)

A dedicated office to coordinate and oversee the state’s open source strategy. The OSPO sets standards, coordinates migration across agencies, supports individual departments in their transitions, and engages with upstream open source communities. This provides a sustained institutional home for the programme, ensuring continuity regardless of political changes.

Innovation Hub

Bringing together universities, startups, businesses, and the public sector under an “Open Innovation” initiative. The Innovation Hub develops open source platforms for government use, including an Electronic Case File system, and fosters collaboration between the academic and commercial sectors to build a sustainable open source ecosystem.


Economic Development Strategy

Schleswig-Holstein frames its migration not merely as a cost-saving exercise but as an economic development strategy for the European digital economy.


Training and Support Model

Recognising that user adoption is the primary determinant of migration success, Schleswig-Holstein has implemented a comprehensive, tiered training programme:

Audience Training Approach
IT Personnel Advanced technical training on open source infrastructure, administration, and troubleshooting
Department IT Coordinators Train-the-trainer programmes enabling cascading knowledge transfer within each agency
End Users Role-based training (2–4 hours per application change), tailored to actual workflows
Online Resources Self-paced learning modules and video tutorials for on-demand reference

Support Tiers

Tier Provider
Tier 1 Department IT coordinators (first point of contact)
Tier 2 State IT help desk (centralised support)
Tier 3 Vendor support (Open-Xchange, Nextcloud, etc.)
Tier 4 Community engagement via the OSPO (upstream bug fixes, feature requests)

Challenges and Risks

  1. Technology Dependencies Beyond Software: Microprocessors remain primarily sourced from the United States and China. Software sovereignty alone does not eliminate all foreign technology dependencies.
  2. User Adoption at Scale: 90,000 users represents a substantial change management challenge. Even with comprehensive training, resistance to change and productivity dips during transition are expected.
  3. Application Compatibility: Line-of-business applications and specialist departmental software require individual testing and potential adaptation to function correctly in the new environment.
  4. Support Infrastructure: Building a sufficiently skilled workforce for Linux and open source support across the entire state administration takes time and sustained investment.
  5. Desktop Linux Uncertainty: Phase 5 remains in pilot. A full desktop Linux rollout across all 90,000 users is not yet guaranteed and depends on successful pilot outcomes.

GDPR and Legal Compliance

The legal foundation for Schleswig-Holstein’s migration is significantly stronger than previous European attempts:

This legal mandate represents a crucial difference from earlier migrations. Where Munich’s LiMux project had no legal foundation and was vulnerable to political reversal, Schleswig-Holstein’s programme is grounded in binding EU data protection law.

Comparison to Munich LiMux

Schleswig-Holstein has explicitly learned from Munich’s experience, addressing each of the factors that contributed to LiMux’s political reversal:

Factor Munich (2003–2017) Schleswig-Holstein (2021–present)
Political Commitment Single administration; reversed by successor Ministerial ownership; public statements create political accountability
Communication Insufficient public communication Minister publicly vocal and media-engaged
Legal Foundation None; politically vulnerable GDPR compliance requirement provides legal mandate
Phasing Good but OpenOffice issues Excellent; learning from Munich and France
Economic Framing Cost savings focus only Economic development + cost savings + sovereignty
Vendor Engagement Minimal; vulnerable to lobbying Active European vendor partnerships
Institutional Infrastructure Project-based; no permanent home OSPO provides sustained institutional home
Community Engagement Limited external engagement Innovation Hub fosters university, business, and community collaboration

Current Status (January 2026)

Completed

  • LibreOffice deployed to 60,000+ users across all departments
  • Open-Xchange + Thunderbird deployed (40,000+ accounts migrated)
  • Governance structures established (OSPO, Innovation Hub)

In Progress

  • Nextcloud deployment for file collaboration
  • Jitsi deployment for video conferencing
  • Matrix/Element deployment for instant messaging
  • Training programmes across all tiers

Piloting

  • Linux desktop OS (KDE Plasma on Kubuntu or openSUSE)
  • Fairphone for mobile devices

Sources


Related Sections

  • Non-US Tooling Alternatives – Complete catalogue of the European vendor ecosystem used by Schleswig-Holstein
  • Governance Model – How the OSPO and Innovation Hub structures map to proposed sovereign cloud governance
  • Pilot Programme – How Schleswig-Holstein’s phased approach informs the proposed pilot methodology
  • Service Catalogue – Mapping of Schleswig-Holstein’s technology stack to catalogue capabilities
  • Critical Success Factors – How this case study validates the consolidated success factor analysis